Conflict in the workplace is often seen as something to avoid—but what if we told you it can actually be a good thing when managed well?

Whether it’s a disagreement over priorities, miscommunication between teams, or differing approaches to client service, conflict is an inevitable part of any growing organization. What matters most is how you address it.

We’ve seen firsthand how unresolved conflict can impact productivity, morale, and bottom-line results. We’ve also seen how a structured, strategic approach to conflict can lead to better ideas, stronger teams, and more efficient operations.

Here’s how to turn workplace conflict into a pathway for growth:

1. Identify the Root Cause
Many conflicts are symptoms—not the real problem. Before jumping into resolution, take time to understand what’s actually driving the disagreement:

• Is it a workload imbalance?
• Is communication style or clarity the issue?
• Does the team lack clear expectations or processes?

Understanding the why makes the solution clearer.

2. Create a Safe Space for Dialogue
People need to feel heard to move forward. Encourage open discussions where each side can express their perspective without fear of judgment. As leaders, this means:

• Listening actively
• Asking clarifying questions
• Keeping the focus on solutions, not blame

3. Use Process to Prevent Misalignment
Often, conflict arises when roles, tasks, or processes are unclear — especially in fast-growing businesses. Tools like:

• SOPs (Standard Operating Procedures)
• Weekly check-ins
• Task management technology
  can reduce friction and keep everyone aligned.

Many businesses implement structures that prevent internal issues from becoming costly distractions.

4. Embrace Diverse Perspectives
Tension may simply reflect differing experiences or viewpoints. Instead of stifling it, harness it.
A respectful debate can lead to breakthrough ideas, deeper trust, and more innovative outcomes. Teams that feel safe to disagree are often the ones most committed to success.

5. Know When to Escalate
Not every conflict can be solved at the team level. Leaders should know when to step in — and when to bring in outside support.
Sometimes, an external advisor (yes, that’s where we come in!) can help teams move forward with clarity and minimal disruption.

Final Thoughts
Conflict isn’t the problem—stagnation is. Your goal isn’t to eliminate disagreement but to channel it productively. With clear communication, intentional leadership, and proactive systems, workplace challenges can become opportunities for stronger, smarter business.

​Whether it’s the holiday rush, summer tourism, or tax season, many businesses rely on seasonal hires to handle increased demand. But bringing on temporary staff isn’t just about filling shifts. It’s about protecting your business, maintaining service standards, and staying compliant.

At GLM, we've helped businesses prepare for seasonal staffing in ways that not only solve short-term needs but set the stage for long-term success. Here are our top recommendations for hiring seasonally, the smart way.

 1. Start with a Clear Plan
Before posting a job, ask yourself: 

• What positions do we need to fill?
• What are the required skills or certifications?
• What hours or shifts need coverage?
• Will we need to extend any of these positions into permanent roles?

Having clear hiring criteria ensures you recruit people who are a good fit for your organization—even for a short time.

2. Understand Your Compliance Requirements
Seasonal employees are still employees. That means:

• Correct worker classification
• Compliance with wage and hour laws
• Proper payroll processing and tax withholding
• Tracking eligibility for benefits, where required

Skipping these steps can expose your business to penalties. It’s worth reviewing with your payroll or HR advisor before onboarding any new hires.

3. Provide Essential Training
While seasonal roles are temporary, the work still represents your brand. Make sure your team has access to the basics:

• Your company’s values and customer service expectations
• Relevant policies and procedures
• A quick-start guide or process outline

A little preparation goes a long way toward consistent service during busy seasons.

4. Budget for More Than Hourly Pay
Seasonal employees cost more than their wages. Be sure to budget for:

• Payroll taxes and insurance
• Training hours or onboarding costs
• Bonuses or incentives
• Potential overtime during peak demand

A clear picture of the total labor cost helps prevent financial surprises down the road.

5. Think Beyond the Season
Seasonal staff are not just temporary workers—they are also potential long-term team members. Treat them well, and they may return or stay on in other roles. Consider:

• Regular recognition
• Creating a smooth offboarding process
• Keeping in touch with top performers for future hiring needs

Final Thought
Seasonal hiring can be both a short-term solution and a long-term advantage—if you approach it thoughtfully. By planning ahead, staying compliant, and investing in new team members, businesses can meet seasonal demand without sacrificing quality or culture.
If you need help preparing for seasonal hiring—from payroll support to compliance checks—GLM’s advisory team is here to help. Contact us today to schedule a consultation.

At GLM, we believe powerful things happen when ideas connect with the right people, tools, and conversations. That’s the spirit behind our Matching Ideas with Resources series—and it’s exactly why we’re excited to highlight a brand-new project from our team: the launch of the Smart-ish: The After Meeting podcast.

Hosted by Chris, Scott, and Tom from GLM, Smart-ish brings together the insights, personality, and behind-the-scenes conversations that usually happen after the meeting ends.

A Behind-the-Scenes Look at Building Something NewIn the debut episode, the ACA Schaumburg Business Club leadership team takes listeners inside the journey of creating their first podcast episode. From troubleshooting audio and video quirks to deciding on the right format, the team openly shares what it actually takes to get a new project off the ground.

You’ll hear candid discussion about:

• How they’re shaping the show’s cadence and themes
• Ways they plan to keep episodes fun, valuable, and conversational
• The importance of experimenting—and laughing—along the way

It’s a refreshing reminder that you don’t need perfection to get started; you just need momentum.
Tracing the ACA Story: From In-Person to Innovative Virtual CommunityThe episode also looks back at the evolution of ACA Corporate. The hosts reflect on:

• Early leadership transitions
• The shift from traditional face-to-face events
• How ACA adapted—and thrived—through the pandemic
• The community-driven culture that continues to fuel the club’s growth

This context sets the stage for why the podcast matters: it’s another platform to strengthen relationships, share expertise, and connect members in a meaningful, accessible way.

What’s Coming Next
Listeners get a preview of what’s ahead, including:

• Guest interviews
• Member spotlights
• Business insights from across the community
• A celebration of ACA Schaumburg Business Club’s second anniversary

If you’ve ever wondered what happens after the meeting ends—or wished you could be a fly on the wall when leaders brainstorm, laugh, and problem-solve—this podcast is your invitation.

Why GLM Cares
​At GLM, we champion anything that helps business owners grow, connect, and make smarter decisions. Smart-ish embodies that mission: real conversations, practical insights, and a bit of fun along the way.
It’s another way we continue matching ideas with resources—one story, lesson, and episode at a time.

You can now search the ACA Podcast: Smart-ish- After the Name Tags Come Off anywhere you listen to podcasts or
https://podcasts.helloaudio.fm/playlistPlayer?feedId=eb66ca24-9689-4ba9-8012-fe0ada39cb33&code=KGi0eKT9iZ&fullFeed=true

​You Tube: https://www.youtube.com/@ACAClubSchaumburg

Spotify: https://open.spotify.com/show/6XrbAGIbwbN7J4gZ3r5BJl

​Apple Podcast: https://podcasts.apple.com/us/podcast/smart-ish-after-the-name-tags-come-off/id1850135162

A Season to Appreciate the Entrepreneurs Who Keep Our Communities Strong
At GLM, we believe gratitude and good business go hand in hand. November is often known for Thanksgiving — a time to count our blessings — but it’s also “Thank a Business Month,” an opportunity to recognize and celebrate the companies that make our local economy thrive.
Behind every storefront, office, and service van is a business owner who’s taken risks, created jobs, and contributed to the strength of our community. These entrepreneurs are more than just providers of products or services — they are the backbone of local life.

The Ripple Effect of Business Gratitude
When one business takes a moment to appreciate another, something powerful happens. Gratitude creates a ripple effect that builds trust, encourages collaboration, and keeps our local economy vibrant.
We’ve all been helped by another business this year — whether it’s the marketing firm that gave your brand a boost, the IT team that saved the day, or the restaurant that catered your company lunch. These everyday interactions deserve recognition.

A simple “thank you” can go a long way toward deepening relationships and reminding others that their work matters. In fact, gratitude often turns into growth — when appreciation leads to referrals, partnerships, and stronger community ties.

Ways to Thank a Business This Month
There are many easy (and meaningful) ways to show appreciation during “Thank a Business Month”:

• Write a note or send an email to a business that helped you this year. Be specific about what you appreciated.
• Give a social media shoutout highlighting a company’s great service or contribution.
• Leave a positive Google or Facebook review — these testimonials go a long way for small business owners.
• Shop or dine local and share your experience with others.
• Refer a trusted partner to your own clients or friends.
• Feature another business in your newsletter or blog as a partner in success.

The best gratitude is authentic and specific. Tell people why you appreciate them — whether it’s their responsiveness, quality work, creativity, or consistency.
GLM’s Perspective: Businesses Helping BusinessesAt GLM, we have the privilege of working with hundreds of local business owners — each with their own story, challenges, and successes. We see how hard they work every day to balance vision with reality, manage finances, create opportunities, and still make time to give back.

That’s why this month — and every month — we want to say thank you:

• To the entrepreneurs who started with a dream and built something real.
• To the established companies that continue to innovate and invest locally.
• To the small businesses that are the first to donate, volunteer, and support community causes.

Your effort makes a difference, and we’re proud to walk alongside you.

Keeping Gratitude Going All Year
While November shines a light on appreciation, gratitude shouldn’t end with the calendar. The best business relationships are built on trust, generosity, and mutual respect — qualities that make success sustainable.

So, take time this month to thank a business — and make it a regular part of your networking and client relationships. The simple act of acknowledging others’ value strengthens our local business ecosystem and reminds us why we do what we do.

At GLM, we’re thankful for every client, partner, and friend who has trusted us to help their business grow. Together, we’ll keep building a stronger, more connected community.
​
Happy “Thank a Business Month” — from your team at GLM!

Read More at the Daily Herald: https://www.dailyherald.com/20251029/business/bbb-november-is-thank-a-business-month/