From: Top issues currently affecting small businesses
By Denice Gierach
Gierach Law Firm
Daily Herald Newspaper
5/1/2022

There are many concerns that small- to mid-sized business owners are worried about right now.

They are faced with several issues all at once, so that the priority of their issues may change, but many have not been removed from their list of concerns. This year, there have been several issues added.

Read the whole article from the Daily Herald here:
https://www.dailyherald.com/business/20220501/top-issues-currently-affecting-small-businesses?cid=search

Business owners have cited the following factors:

Inflation
Inflation impacts everything financial in a business, from what they pay for their supplies, their purchases that go into their manufactured products, and what they pay to hire their newest workers.

The business owners are paying more to hire people (some report as much as 30-40 percent higher wages). But the business owners have to be mindful of what they pay their current staffing, so that the new people who may be less experienced than those people who have been in the business for a long time and are proficient at their job will not have the wrong disparity in their pay.

Since there is such a shortage of people to hire, this creates an upward spiral in those wages and dramatically increased overall costs.

Pricing
Because of the large increases in wages, materials, gas and the like, these increases all adversely impact the margins in the business. Business owners do not want to lose money, so they need to determine how to pass these increased costs on to their customers.

Of course, if their competition is not yet passing these through to their customers, the business owner may lose some business if repricing their products for sale is not done in the correct fashion. Customers realize that the prices must rise, but they want to make sure that the business that they buy from does not take advantage of them.

Talent in the business
Businesses are still short of people. With all the people who retired in the "Great Resignation" in the last couple of years, businesses are still grappling with how to attract a younger worker. Some business owners are collaborating with high schools and junior colleges to tell younger people how working in manufacturing can be a great career choice and allows them to use the latest technology.

This is a five-year strategy, as it may take that long to see tangible results. In the meantime, many businesses are focused on how to attract workers that are either Gen-Z or millennials.

Recurring supply chain issues
In 2021 there were serious issues with supply chains. Ships were sitting in the harbors outside of Long Beach, California, unable to unload. There was a severe shortage of chips that are necessary to go into all sorts of products from cars to appliances to equipment.

This issue has eased for the moment, but depending on what happens with Taiwan, which manufactures most of the chips used by manufacturing companies, there may be more exacerbated issues going forward.

There are plants that are being built in the United States to start to manufacture these chips. Going forward, business owners will have to reshore their parts manufacturing to ensure a steady supply of the parts necessary to the manufacture of its products.

None of these are easy issues to solve, but creativity is important in finding ways around or through the problems. Each of these issues have been present for businesses in the past at one time or another as well. The businesses that survive and thrive have found creative ways to solve the problems.

Business owners should know where and when to ask for help and seek vendors and partners who can add to the conversation.

a)       How much do you want to make this year (Total)?
 
                            ________________________      (Example: $100, 000)
 
b)       What percent of that would you like to come from Referrals? 
 
                            ________________%                  (Example: 10%)
 

1. What is the actual amount you want to receive from Referrals?

 
                            ________________                     (Example: $10,000)
                   (Answer from a x Answer from b)
 
d)       How much do you make on your average sale?
 
                           ________________________      (Example: $1000 per sale ave.)
 
e)       How many referrals need to turn into business to achieve this?
 
                            _______________________        (Example: 10 Referrals)
                          (Answer from c / Answer from d)
 
f)         What is your approximate Close ratio?  

                            _________________________% (Example: 50%)
 
g)       How many total referrals do you need to get to get close to your goals?
         
                           ________________________      (Example: 25+)
                        (Answer from e x 2.5 answer from f)
 
h)       How many referrals do you need to give?
         
                            ______________________          (Example: 25+)
                     (Greater then or equal to the answer from g)
 
Now use the chart to have your goals for each month. (Below)
 
Power Partner Appointments   (Average 2 per week)

Below are relationship-building exercises that are to be used during the One on One Networking Appointments. These exercises may be used as often as needed. The purpose of the exercise is to give referral partners specific questions to ask each other while meeting one on One. This will enable them to get to know one another better. Of course, you might want to take notes during the exercise so that they can build a profile on your referral partners.

When networking, you should also try to find out as much information from as many referral partners as possible during the appointment. I hope this exercise will not only make your Networking appointments educational, but fun as well.

Great questions to ask each other:

1. What are your three best clients?
2. What is the most common misconception about your business?
3. What do you enjoy most about your profession?
4. Do you have children, and if so how many? What are their ages and interests?
5. How did you find out about BNI and why did you decide to join?
6. Do you have any hobbies, interests, or sports you are involved in?
7. Are you a member of a professional association? If so, which one? What does it mean to you to be a member and what has it done for you?
8. What is the one job or client that sticks out in your mind and why?
9. How did your past experiences lead you to the profession you are in today?
10. If you had to start all over again, what would you do differently in your career?

Speaking is the most powerful marketing strategy to generate leads, make sales and grow a business! Speaking is your fastest path to build your authority, credibility and visibility and make a bigger impact in the world.

Engaging Speakers exists to help entrepreneurs, small business owners, speakers, authors, and non-profit leaders speak their way to more business. Engaging Speakers are experts in helping you create a 30-second introduction so you can ditch your elevator pitch and have people say, “Wow, I would love to connect with you!” Engaging Speakers also are experts in helping you develop a signature talk that will highlight your expertise and attract your ideal clients.

Engaging Speakers don’t just teach you how to speak in front of an audience, Engaging Speakers teach you how to generate leads with speaking so speaking becomes a cash/lead-generating machine for your business.

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✓ Schedule MORE SPEAKING GIGS
✓ Build A WAITLIST OF LEADS
✓ SALES & CASHFLOW From New Clients

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In order to gain favorable attention and create openings as we call on new prospects and existing clients to expand business, we find it vital to discover the meaningful outcomes that have been attained through the eyes of existing, satisfied customer relationships. To support preparation for this activity, start by contacting (ideally by phone, or face to face) the five best customers you feel are well satisfied in doing business with ________________________________

1.  The goal is to ask for feedback by way of responses to the questions below and write down as much word for word what is said, rather than summarizing.

2.  Do this with people in various levels of responsibility.

3.  This feedback is vital in crafting language that allows us to initially impact what other customers and potential prospects hear. Each of these questions is meant to be a starter question. We want to dig into initial responses as they describe the impact in their business. Each question is designed to focus on their results, not just what they say about us. You may want to write responses on the back of this sheet.

4.  DO NOT SEND THIS TO CLIENTS AND ASK THEM TO COMPLETE IT! It will take away any follow up questions.

​5.  As you accumulate responses, you will see patterns to incorporate into your approach to others. It will broaden your results, allow you to speak much more from client and prospects viewpoint, and impact the number of people with whom meaningful business conversations are possible.
•    Make 5 blank copies to start, and then continue doing with each person you have contact.
•    Put the customer’s name and position title on each sheet.
•    In contacting, ask customers if they would be open to giving some
“feedback” about their business relationship with our firm. 

Typical Situation: Our client needs funding to pay bills on time. They have orders coming in, but are not getting paid on time or “in time” to pay bills. They could also be getting a large order, that may require up front funding to vendors.

When you hear a business owner say:
·        “My cash flow is poor”
·        “I’ve got good customers but they’re paying my invoices slow/beyond terms”
·        “I received a large order but can’t pay my supplier/s”
·        “I’m too new to get bank financing”
·        “My bank won’t provide enough financing to meet my company’s needs.”
 
An Accounts Receivable Consultant provide strategic financing solutions for business to business companies.  Strategies include accounts receivable financing as well as purchase order financing, work-in-process financing and asset based loans.

How they Work The Consultant visits our client and conducts a comprehensive analysis of the client’s situation as to the history of the business, opportunities and challenges, current financial condition and current financing, if any, as well as their financing needs.

Matching Ideas with Resources: